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From their dashboard, users can be approvers or give input on any task. They can also initiate new items from any app they have access to. Users can also check on items they have started to see their status. Depending on your admin settings, users can also reassign a task they initiated and withdraw items.
On the Reports tab, users can see statistics on items they have initiated and participated in. They can also view any reports that are shared with them by an App Administrator. However, users cannot make a new report.
App Administrators are responsible for an entire App. From the Apps tab, an App Admin can install one of the pre-built apps that come with KiSSFLOW. They can also edit, duplicate, suspend, or delete an app the admin either built or was shared with them. App Admins can be added as a collaborator for any other app in the Publish stage. The app administrator can also create a brand new app from scratch.
From the Reports Tab, App Admins can view any report connected to their app and share it with anyone else. They can also create new reports for their apps.
On the Admin Tab, App Admins can customize the email notifications for all their apps. They can also see all the items for their apps and edit the forms or reassign the tasks. App administrators can also add webhooks to create custom integrations.
On the Masters Tab, App Admins can create master data sets to be used by Apps. These Masters can be shared with other App Admins to use across other Apps.
There are three other types of administrators. The next role is the User Admin. This person has special access to control all of the users in a KiSSFLOW account. User Admins can invite new users, deactivate users, change roles, add users in groups, and set managers, departments, and locations.
Next is the Billing Admin. This person can control the number of KiSSFLOW licenses, print invoices, edit the billing info for the company, and manage the public form usage.
Finally there is the role of Super Admin. This person has the ability to perform all of the administrative functions. Super Admin has access to all the tabs. In the Admin Tab, they can see data for all of the apps published by anyone in the company. They can also change the basic location and SLA settings. Finally the Super Admin can also generate API keys.
In KiSSFLOW, admin licenses do not cost any more than any other license. So assigning the role is more about the functionality you want each person to have.