Troubleshooting Access to KiSSFLOW

How to use KiSSFLOW if you face any connection problems

Written by Flo
Updated over a week ago

This documentation is for KiSSFLOW, if you're looking for Kissflow Digital Workplace documentation, visit docs.kissflow.com

If you have trouble accessing KiSSFLOW, check both of these steps.

Ensure the following domains are whitelisted in your organization’s firewall.

https://www.google.com/jsapi

https://apis.google.com/js/api.js

https://storage.googleapis.com/flow-static-files/whitelist.js

https://ajax.googleapis.com/ajax/libs/webfont/1.4.7/webfont.js

https://cloudfront.net/

https://oauth.googleusercontent.com/gadgets/j

https://ssl.gstatic.com/

https://1-ps.googleusercontent.com/

https://ucarecdn.com/widget/1.4.0/uploadcare/uploadcare-1.4.0.min.js

Verify that your internet service provider (ISP) is not blocking Amazon or Google servers.

If it is blocked, you will need to access KiSSFLOW through a Virtual Private Network (VPN).